In a global context shaped by digital transformation, service relocation, and the growing demand for specialised talent, Chile is consolidating its position as one of the leading global services hubs in Latin America.

At BC&MC, we observe that this positioning is no coincidence: it is the result of a combination of stability, world-class digital infrastructure, and an increasingly sophisticated ecosystem for service exports.

A sector experiencing sustained growth

The global services industry in Chile has experienced consistent growth in recent years. In 2025 alone, sector exports exceeded US$5 billion, following a decade of continuous expansion.

This growth is mainly driven by:

  • IT services and software development
  • Business Process Outsourcing (BPO)
  • Knowledge Process Outsourcing (KPO)
  • Advanced cloud, AI, and cybersecurity solutions

In fact, technology service exports already represented US$4.7 billion in 2024, with a growth of 19% over three years.

Chile as a regional platform

One of the key factors is Chile’s role as a services export platform. Its network of more than 34 trade agreements covering 88% of global GDP allows companies to operate globally from the country with competitive advantages.

In addition:

  • More than 90 global companies already use Chile as a regional base
  • There is time zone alignment with the U.S.
  • There is legal and regulatory stability

This positions Chile as a strategic point for nearshore operations.

World-class digital infrastructure

Chile leads the region in digital connectivity and ranks among the best-connected countries in the world:

  • Top 5 globally in fixed broadband speed
  • 74.7% fibre optic adoption
  • Accelerated expansion of 5G networks
  • Development of multiple submarine cables and data centres

This is further strengthened by the presence of technology giants such as AWS, Google, Microsoft, and Oracle, all of which have established critical infrastructure in the country.

Talent and capabilities: the true differentiator

The growth of the sector is supported by a strong talent base:

  • More than 90,000 students enrolled in IT-related degrees
  • High educational performance in international rankings
  • An active ecosystem for training and digital reskilling

Santiago, in particular, is positioning itself as one of the leading technology talent hubs in the region.

Artificial Intelligence and cybersecurity: the drivers of the future

Chile is not only growing, but also projecting itself into the future with a focus on advanced technologies:

  • It leads the Latin American AI Index (ILIA) 2025
  • AI could contribute up to an additional 20% to GDP
  • The cybersecurity market is projected to maintain sustained growth

What does this mean for companies?

At BC&MC, we see three major opportunities:

  • Efficient nearshoring into Latin America
  • Scalability in technology services
  • Access to competitive and specialised talent

Chile is no longer just an option, but a key player in the regional expansion strategy of many companies.

👉 This analysis is based on information from the e-book “Global Services and Technology Industry in Chile” by InvestChile, complemented by BC&MC’s experience and vision within the sector.

🤝 Ready to take advantage of this opportunity?

Chile is already positioning itself as a global services hub in the region. The question is: will your company be part of this growth?

At BC&MC, we help companies establish operations in Chile and turn this opportunity into real business, supporting the entire process: from market entry to operational setup.

👉 If you are considering Chile as your next step, let’s talk.

hub estratégico para los Servicios Globales en América Latina